ETINORE is committed to ensuring that orders are processed efficiently and delivered within reasonable timeframes.

1. Processing Time

Orders are prepared within 2–5 business days after payment confirmation. Orders placed during weekends or holidays will be processed on the next working day.

2. Delivery Time

After dispatch, estimated delivery times are:

• Vietnam (domestic): 3–7 business days

• International orders: 7–15 business days

Delivery times may vary depending on courier services, customs clearance, or unexpected delays beyond our control.

3. Shipping Costs

Shipping fees are calculated at checkout based on order weight and delivery destination. Customers will see the final shipping cost before confirming the order.

4. Tracking Information

A tracking number will be sent via email once the order has been shipped. Tracking updates may take up to 48 hours to appear.

5. Customs and Duties

International orders may be subject to import taxes or customs duties. These charges are determined by local authorities and are the responsibility of the buyer.

6. Address Accuracy

Customers must ensure that shipping information is correct at the time of purchase. ETINORE is not responsible for delivery issues caused by incorrect address details.

SHIPPING POLICY